Quality

Quality is at the heart of our business. EU-compliant fleet, factory, ice-plants and cold stores.

“Hazard Analysis Critical Control Points System” (HACCP), a food safety management system, was implemented at the inception of the company. It relies on a systematic approach to the identification and assessment of the hazards and their associated risks within a food processing operation. It is a preventative system for ensuring the highest food safety possible. HACCP is not a stand-alone system. It is built upon other programs such as Good Manufacturing Practices (GMPs).

HACCP has been endorsed worldwide by organisations such as Codex Alimentarius (a commission of the United Nations), the FDA (US Food and Drug Administration) and the European Union, as well as by several other countries; including Canada, Australia, New Zealand, and Japan.

Our HACCP system undergoes annual audits to ensure that the company conforms to the necessary criteria. The internal quality department facilitates the auditing process performed by the NSI (Namibian Standards Institution), the national standards body of Namibia. The audits serve to ensure that the company conforms to relevant International and EU requirements regarding exporting regulation and legislation. A certificate of compliance is then issued for the duration of one year. Our HACCP system assists us to comply with legislation, fulfill customer requirements, as well as to support due diligence. Our focus is food safety and quality, which starts on board our vessels and is monitored throughout the entire process, up to the finished product. All processing is done by hand, with the exception of our preservation method, which is aided by state of the art freezing facilities. This ensures the best possible quality and safety of our products.

Some products are excluded from the scope of the IFS Food Assessment and exclusion details can be provided upon request.